Privacy Policy

We collect information you provide and information generated as you use your account:

• identity and contact details supplied at registration;
• verification documents where required to confirm identity or age;
• transaction records covering deposits, withdrawals and promotional rewards;
• technical data such as device type, browser and interaction logs;
• support correspondence and preference settings.

• To operate your account and process transactions.
• To determine eligibility for promotions and credit rewards accurately.
• To verify identity, prevent fraud and protect account security.
• To provide safer gambling monitoring and support tools.
• To send service messages and, where you consent, promotional communications.

We rely on the performance of our agreement with you, our legitimate interests in operating a secure service, compliance with our obligations, and your consent where consent is required.

We never sell member data. We share information only with service providers who support our operations, and only to the extent necessary.

• payment and verification providers;
• technology and hosting partners;
• support and communication platforms;
• professional advisers and, where legally required, competent authorities.

Data is encrypted in transit and at rest. Access to member information is restricted, logged and reviewed. Payment credentials are handled by certified processors.

You can strengthen your own protection by enabling two-factor authentication, using a unique password and reviewing account activity regularly.

We keep information for as long as your account is active and afterwards only for the period needed to meet our obligations, resolve disputes and support self-exclusion commitments.

• Request a copy of the information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Request erasure where we have no continuing obligation to retain it.
• Object to or restrict certain processing, including marketing.
• Withdraw consent at any time from your account preferences.

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance and tailor promotional content.

• Essential — required for sign-in, security and core account functions.
• Performance — help us understand how pages are used so we can improve them.
• Preference — remember settings such as language and display choices.
• Marketing — used only where you have consented, and can be turned off at any time.

Privacy questions and data requests can be raised through the support area of your account. We respond to verified requests within one month and will tell you if more time is required.