Player protection
Play with control
Safer gambling starts with understanding your limits. Every account includes tools to help you set boundaries, take breaks and stay aware of your activity.
Stay in control
Set personal limits
Limits can be applied at any time. Reductions take effect immediately; increases only apply after a cooling period so a decision is never made in the moment.
Deposit limits
Cap how much you can add to your account daily, weekly or monthly.
Spending limits
Set a ceiling on qualifying spend across a chosen period.
Session limits
Decide how long a session can run before a reminder interrupts it.
Loss limits
Limit net losses over a period so play always stays within plan.
Everyday habits
Six habits that keep gambling enjoyable
Small, consistent decisions do more to protect your experience than any single tool.
Set a budget
Decide how much you are comfortable spending before you begin, and set a deposit limit that reflects it.
Set time limits
Take regular breaks and use session reminders so you never spend more time than you planned.
Know your limits
Never chase losses or increase your spending in an attempt to recover previous losses.
Keep track
Review your account activity regularly so you stay aware of your deposits, spending and play history.
Take a break
Use cooling-off tools whenever you feel you need time away from your account, for a day or much longer.
Ask for support
If gambling stops feeling enjoyable or manageable, reach out to an appropriate support organisation.
Time away
Take a break whenever you need one
Cooling-off periods
Pause your account for 24 hours, 7 days, 30 days or longer. Deposits and promotional messages stop immediately for the full period.
Temporary breaks
Short breaks can be started instantly from your account. Any active promotional period is paused where the offer terms allow it.
Account restrictions
You can restrict specific account functions, including deposits or promotional participation, without closing the account entirely.
Recognise the warning signs
If any of the following feel familiar, it may be time to review your limits or take a break.
- Increasing spending to recover previous losses
- Spending more money or time than you planned
- Hiding gambling activity from people close to you
- Borrowing money in order to continue gambling
- Gambling affecting work, study or everyday responsibilities
- Feeling unable to stop even when you want to
Self-exclusion
Self-exclusion closes access to your account for a fixed minimum period that cannot be reversed early. During that time we remove you from all promotional communication and prevent new registrations linked to your details.
- • Choose a period of six months, one year or five years.
- • Any withdrawable balance is returned to your registered payment method.
- • Access is not restored automatically when the period ends.
Getting support
If gambling stops feeling enjoyable, support is available and reaching out early makes a difference.
- • Speak to our support team, who can apply limits or a break with you.
- • Contact an independent gambling support organisation for confidential advice.
- • Talk to someone you trust — sharing the situation makes it easier to manage.
- • Ask your healthcare provider about local counselling options.
Your limits, set your way
Every safety tool is available from the moment your account is created. Set them up before you play, not after.
Create an account